Cloud & Infrastructure Assessment
What you are running, what it costs, and where the manual effort goes.
04 · Service pillar
Intelligent Managed Services
Operate infrastructure using observability, AIOps and progressive autonomy.
An everyday example
A system fails at two in the morning
Walkthrough
Today
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Today
A service stops overnight. Nobody knows until staff cannot log in at eight.
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What we set up
Observability & AIOps with Automation & Approved Self-Healing.
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How it works
The failure raises an alert. An approved fix runs itself; anything unknown pages an engineer.
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Result
Fewer overnight faults turn into morning outages.
Service catalogue
8 offerings in this pillar
Managed Cloud Operations
Day-to-day running of the cloud estate, including backup and patching.
Network, Server & Platform Management
Keeping the network, servers and platforms available.
Database Operations
Performance, backup and recovery for your databases.
IT Service Management
Incidents, requests, problems and changes handled in one place.
Observability & AIOps
Seeing what the systems are doing, and spotting trouble before users do.
Automation & Approved Self-Healing
Fixes that run themselves, but only ones you have approved in advance.
Service Improvement & Capacity Planning
Reviewing what happened and planning for what is coming.
Initial launch focus
- Cloud Operations & Observability Assessment
- Managed Cloud & Infra Operations
The other pillars
The other three pillars
AI & Automation
Reduce manual work. Enable responsible AI.
View 7 offeringsCybersecurity & Digital Resilience
Protect services, data and operations.
View 8 offeringsDigital Workplace
Improve employee experience and support.
View 8 offerings