Workplace Health Assessment
What the day-to-day experience of your laptops and apps is actually like.
03 · Service pillar
Digital Workplace
Improve employee experience through intelligent, proactive workplace services.
An everyday example
A new joiner’s first morning
Walkthrough
Today
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Today
Someone starts Monday. No laptop, no email, three requests still pending.
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What we set up
Employee Onboarding & Offboarding with Device Lifecycle Services.
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How it works
The HR start date triggers one workflow: the device, the accounts and the apps for that role.
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Result
They sign in and start work. Leaving runs the same way, in reverse.
Service catalogue
8 offerings in this pillar
Service Desk & User Support
The people staff contact when something stops working.
Endpoint Management
Keeping every laptop and phone built, patched and compliant.
Microsoft 365 Operations
Running and tuning email, Teams, files and the security settings behind them.
Device Lifecycle Services
Ordering, setting up, replacing and retiring devices.
Employee Onboarding & Offboarding
Getting a new joiner working on day one, and closing everything when they leave.
Digital Employee Experience
Measuring where staff lose time to IT, and fixing the worst of it.
Self-Service & Automated Remediation
Common problems fixed automatically, or by staff themselves.
Initial launch focus
- Microsoft 365 & Endpoint Health Check
- Managed Workplace Support
The other pillars
The other three pillars
AI & Automation
Reduce manual work. Enable responsible AI.
View 7 offeringsCybersecurity & Digital Resilience
Protect services, data and operations.
View 8 offeringsIntelligent Managed Services
Operate reliably. Automate progressively.
View 8 offerings